A little reminder before the journey begins
Please read the following accommodation-related information and regulations carefully before check-in.
Please present valid identification for registration upon check-in.
Those under the age of 18 must present a letter of consent from their legal guardian or be accompanied by an adult to check in.
Pets, smoking, drug use, gambling, loud noise, or any illegal activities are prohibited inside the facility.
In case of equipment damage or malfunction, compensation or cleaning fees will be charged as appropriate.
Check-in time is after 3:00 PM and check-out time is before 11:00 AM. The front desk provides 24-hour service.
Late check-out will incur an additional charge of NT$500 per hour, with the latest check-out time being 1 p.m., and is subject to availability and cannot be guaranteed.
Please book the room type according to the actual number of guests. A cleaning fee of NT$600 will be charged for each additional guest per day.
Infant and toddler supplies can be provided; please inform us in advance.
We accept cash and credit card payments.
If you require a unified invoice, please provide the unified invoice number and complete information when making payment.
According to the Tourism Bureau's newly issued "Standardized Contract," please read the booking policy below for details.
The hotel does not have a parking lot. Please refer to nearby parking information.
Please feel free to contact us if you have any questions. We wish you a pleasant stay.
Please read the following booking regulations carefully before making a reservation.
In the event of natural disasters or force majeure (such as earthquakes causing traffic disruptions, the Central Weather Bureau issuing a land typhoon warning and announcing the suspension of work and classes), travelers may request a refund up to three days prior to their originally scheduled check-in date (including the check-in date).
Contact us through the hotel's registration office, and we will provide services for rescheduling or cancellation of your reservation.
To ensure the security of your transaction, this booking system will pre-authorize your credit card for the full room fee after booking.
If you book in person at the hotel, you need to pay 30% of the total room rate as a deposit; if it is a public holiday, you need to pay 50% of the total room rate as a deposit.
You can choose to pay by cash or credit card (VISA, MASTER, JCB, UnionPay, CITS Card) upon check-in.
If you cancel your reservation 14 days or more prior to the booking date, you will receive a 100% refund of your deposit.
If you cancel your reservation between the 10th and 13th day prior to the booking date, you will receive a 70% refund of your deposit.
If you cancel your booking seven to nine days prior to the reservation date, you will receive a 50% refund of your deposit.
If you cancel your booking four to six days prior to the reservation date, you will receive a 40% refund of your deposit.
If you cancel your reservation two or three days prior to the booking date, you will receive a 30% refund of your deposit.
If you cancel the day before your booked accommodation date, you will receive a 20% refund of your deposit.
Deposits are non-refundable if you cancel or do not check in on the day of your reservation (No Show).
The above-mentioned remittance fees and handling charges will be deducted from the refund. The refund time is approximately 14 to 21 business days, depending on the bank.
If there are any changes to the terms of the newly issued "Standardized Contract" by the Tourism Bureau, the latter shall prevail.
The name of the person registering for check-in must match the name of the person who made the reservation. Please present a valid ID when checking in.
If a guest fails to arrive on the day of check-in, Di'an Hotel will charge the full room rate as a penalty.
In accordance with Article 8 of the Personal Data Protection Act, Hotel Euphemia hereby informs you of the following:
Within the scope of our business and marketing activities, we will collect, process and use your personal data, including your name, telephone number, date of birth, and identity card number, and will only use it for our company and its related companies and partners for purposes such as contacting us for services, handling inquiries or conducting statistical analysis, and will not use it for any other purpose.
You have the right to inquire, view, supplement, correct, cease use, or delete personal data in accordance with the Personal Data Protection Act. You can contact us through the following methods:
Email: [email protected]
By participating in our company's events, booking rooms, or leaving your contact information at our customer service center, you agree that our company may use your personal data for the purposes described above.